SpiceUp
Features
Every part of your shop, one system
No modules to buy separately, no integrations to glue together. Everything below is one product with one login system and one live menu.
Counter till
Built for the lunchtime rush.
- Touch-first menu tiles with variations, toppings and meal deals
- Walk-in, phone and dine-in orders; cash and card payments
- Installs like an app on the Android till hardware you already own — no app store
- Manager-only areas protected by a step-up authorisation gate
- Staff sign in with personal PINs; every action is attributable
Kitchen display
Paper tickets, retired.
- New orders appear the second they're placed — no refresh, no polling
- A repeating alarm rings until a chef silences it, so nothing gets missed
- Accept → start cooking → bump: a three-tap flow that matches how kitchens work
- Tickets show toppings, notes and how long an order has waited, colour-coded by urgency
- If the connection ever drops, the screen says so loudly — silence is never invisible
AI phone ordering
Your busiest employee never cooks.
- An AI assistant answers your existing number and takes orders in natural conversation
- Orders go straight to the kitchen screen like any other order
- One switch in admin turns it off instantly — callers hear a polite message and you take calls yourself
- Callers are told the call may be recorded; recordings delete themselves after 60 days
Online ordering
Your customers, your margin.
- A branded ordering site your customers can install like an app on their phone
- Guest checkout — no forced account creation
- Card payments through Stripe; card details never touch SpiceUp's servers
- Live order tracking from "placed" to "ready"
- Delivery zones with postcode checking and per-zone charges
Inventory
Know before you run out.
- Stock items with reorder levels and a tamper-proof movement ledger
- Suppliers and purchase orders with one-tap receiving
- Low-stock alerts by email and text before service is affected
Admin console
The whole business from a laptop.
- Menu studio: categories, items, variations, toppings, bundles, labels and prices — changes go live everywhere instantly
- Reports dashboard and end-of-day Z-reports
- Staff accounts with roles; admin sign-in protected by authenticator-app two-factor
- Voice agent controls, kitchen operations settings, and coupon/marketing tools
Under the hood
The parts you don't see.
- Security-audited before launch, with the critical findings fixed and verified on the live system
- UK GDPR tooling as working code: data export, full deletion (including call recordings), and consent records
- Nightly backups, independent uptime monitoring, and automated tests that run on every change